Virtual Primary Care

Virtual Primary Care functions like traditional primary care, yet it’s done from the comfort of your own home. You can schedule appointments, discuss concerns with a provider, conduct a virtual wellness exam – all the things you would expect from an in-person primary care visit, just over the phone or through video chat! Additionally, 24/7/365 urgent care virtual visits are included in all Virtual Primary Care plans should you need to speak with a medical provider late at night or during the weekend.

Services Included in Virtual Primary Care

Start Saving on Your Prescriptions

Our providers can write prescriptions for treating a wide range of conditions and health concerns including chronic diseases, mental health illnesses, and situation- and gender-specific health issues. Some health concerns that can be treated include:

Multiple ways to save:
  • Save up to 80% at 67,000+ retail pharmacies around the country
  • Free standard shipping and auto-refill features at mail-order pharmacies
  • Diabetic testing supplies starting at $8.33 per month
  • Save up to 80% on pet medications
  • Additional support available through Prescription Assistance Program (PAP), providing some of the most expensive drugs for as low as $25 per month.
  • Customer Care Specialists offer one-on-one guidance to help you find the best solution

A visit with your Virtual Primary Care medical provider can cost as low as $0 per visit!*


Virtual Primary Care should be used instead of in-person primary care office visits for wellness exams, lab and imaging work, general consultations, and treatment plans. After requesting a visit, you will be able to meet with your provider to discuss your health, as you would in-person. If necessary, they will order tests, prescribe and refill medications, recommend ways to feel better, and can even arrange referrals and procedures with local specialists.

The Virtual Primary Care system delivers a convenient method to speak with your medical provider through an app on your mobile device or computer from the comfort of your own home. A secure and HIPAA compliant portal will give you access to your medical provider, allowing you to schedule consultations/exams, receive treatment plans, and review any prescriptions available.

 Please note, a webcam may be required for consultations or exams.

Yes! A network of medical professionals allows you to select your own primary care provider from a list of board-certified family practice or internal medicine providers licensed in your state, and available on your schedule.

Yes! Medical providers within the network can write prescriptions to treat a wide range of conditions and health concerns including chronic diseases, mental health illnesses, and situation- and gender-specific health issues. Some health concerns that can be treated include anxiety, asthma, diabetes, depression, hair loss, pink eye, and urinary tract infections.

Additionally, if your medical provider determines lab work or imaging is necessary, you can select your preferred provider to conduct theses follow up services.

The network of virtual primary care professionals works with your insurance provider to ensure you are receiving the best care possible. This is a supplemental virtual system that provides additional services to cover all your healthcare needs, while only paying a minimal fee per month.   To see what services will be covered, please contact your service provider directly.

If you need in-person care, you will receive a referral letter from your primary care provider outlining the appropriate and recommended care. Your personal Care Navigator* will then guide you through next steps, helping you to find high-quality and qualified providers that are in your network.

If you are experiencing a life-threatening emergency or experience a physical injury that cannot be handled over video chat, please call 911 or visit your closest Emergency Room.

*A Care Navigator is a live individual available 24/7/365 to provide assistance with your account via phone or online chat. These are trained professionals that streamline the intake process, and are on-hand to answer patient questions, troubleshoot webcam issues, connect patients to providers, etc.

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