Virtual Urgent Care

Illness or injury can strike suddenly. Virtual Urgent Care gives you and your family access to medical help 24/7/365 via telephone or web, any time, day or night. Using the nationwide telehealth service and national network of US-licensed, board-certified medical providers, you can connect with a provider online from any location, and receive a diagnosis and personalized treatment plan, including prescriptions for common medications, when necessary. While telehealth can help when you need medical attention after-hours, when your regular doctor is not available, or while traveling; it does not replace seeing a doctor in-person for your annual office visit.

Conditions Treated Through Urgent Care

*Prescriptions cannot be written for controlled substances or elective medications.

A visit with an MeMD Urgent Care medical provider will cost you $0 per visit!*


Virtual Urgent Care is an easy and trusted way to request visits with board-certified medical providers on demand for minor illnesses and injuries. Get the care you need, when and where you need it when:

  • You’re not feeling your best
  • You need a short-term prescription
  • It’s in the middle of the night/weekend
  • You’re traveling and away from home

This service delivers a simple and convenient method to speak with your medical provider through an app on your mobile device or computer. Your provider will review your medical history and perform a video exam or phone consultation within minutes. You will then receive a medical record and care instructions electronically, with any necessary prescriptions sent to your local pharmacy. If you require urgent care you will be immediately referred to the nearest emergency room or urgent care center. The entire telehealth visit is completed on average within 30 minutes or less.

If you are experiencing a life-threatening emergency or experience a physical injury that cannot be handled over video chat, please call 911 or visit your closest Emergency Room.

No, the telehealth program is designed to supplement care when your regular doctor is not available. For example, in the evening, on holidays and weekends, or when you cannot get an appointment or connect with your regular provider. A primary care doctor or specialist is still the best choice for ongoing treatment and care.

If you are looking for a Primary Care provider, we can help! Learn more about Virtual Primary Care here. Virtual Urgent Care is offered with every Virtual Primary Care package.

Yes! Care is provided by a medical team of US-licensed, board-certified physicians, nurse practitioners and physician assistants who practice in healthcare facilities across the United States. Additionally, you will have to your Care Navigator, a live individual available 24/7/365 to provide assistance with your account via phone or online chat. These are trained professionals that streamline the intake process, and are on-hand to answer patient questions, troubleshoot webcam issues, connect patients to providers, etc.

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